NHS Surrey Heath CCG is committed to becoming an organisation which is pro-diversity and anti-discriminatory, where everyone’s diversity is valued and appreciated.

The role of equality and diversity is central to the CCG's values, processes and behaviours. We will outline this in our equality and diversity policy, and will ensure that the CCG as a public body will meet its duty to eliminate discrimination and promote equality of opportunity. This duty applies to CCG staff, service users, patients, carers and members of the general public that CCG staff comes into contact with.

Our ambition

As an NHS organisation we aim to:

  • Ensure staff fully understand equality and diversity issues
  • Feel empowered to challenge prejudice and make reasonable adjustments in their own work areas
  • Include equality and diversity training for all staff
  • Ask managers to promote the cultural and behavioural changes to ensure equality and diversity is demonstrated in all aspects of the CCG's work
  • Provide an environment for our staff which is free from unlawful discrimination
  • Work with staff and use anonymous questionnaires to ascertain staff opinions.

Equality Objectives

The purpose of setting specific, measurable equality objectives is for the organisation and employees to better perform the general equality duty. Equality objectives should help focus attention on the priority equality issues within the organisation, to deliver improvements in policy-making, service delivery and employment, including resource allocation.

Each year the CCG will self-assess itself against the Equality Objectives and publish the assessment the website. The objectives will be reviewed and updated every three years. The next review will be in 2018-19.

Equality and Diversity self assessment final 2015

Key Legislation

We are committed to commissioning health services in Surrey Heath that are accessible to everyone and do not discriminate on the grounds of a person's characteristics. This is legal duty set out in the Equality Act 2010. The Act requires us, like most organisations, to not discriminate or harass anyone on the grounds of the following "Protected Characteristics":

  • Age
  • Disability
  • Gender reassignment
  • Marriage and civil partnership
  • Pregnancy and maternity
  • Religion or belief
  • Sex
  • Sexual orientation

In addition to the above characteristics, which are protected by law, we also consider other factors relevant to Surrey Heath which can be found here.

We actively seek to include minority groups in all aspects of our work.  We believe that equality should be embedded in public engagement and vice versa. Click here to learn more about our approach to public involvement along with opportunities of influencing our services.

What do we do to achieve this?


We believe that in order to embed equality and diversity in the CCG, we need to start with good education across the organisation.  We provide access to training for all new starters at the CCG. 

Equality Impact Assessments

All employees at the CCG are required to undertake full Equality Impact Assessments (EIAs) when designing, changing or decommissioning services within Surrey Heath. 

An Equality Impact Assessment (EIA) is a way to assess the impact of new or existing policies / services on particular groups of people, to find out if there is a positive or negative outcome and make reasonable changes where possible. It is an opportunity to identify possible disadvantages, decide if they are discriminatory and the extent to which discrimination can be eliminated, minimised or justified. We also use EIA's as a way of ensuring that we are meeting our legal duties in respect of equality.

Public involvement

We understand that there are times where a person's health outcomes will differ on the grounds of certain characteristics.  In an attempt to address this we work closely with community groups that represent particular characteristics. This close working allows us to gather patient and public experience, which in turn informs our commissioning.  This is designed to complement our public engagement activity.

Workforce Race Equality Standard

The latest Workforce Race Equality Standard Report is being prepared and will appear here in due course.